Understanding 10DLC Registration
Essential information about upcoming changes to business text messaging
Starting Dec 1, SMS to US/Canada will be paused for 10DLC registration. We're working to restore service.
What is 10DLC?
10DLC (10-Digit Long Code) is a system designed for business text messaging using local phone numbers. It's a new standard implemented by major U.S. carriers to improve message deliverability and reduce spam.
Key Components:
- Local Numbers: Standard 10-digit phone numbers with area codes used for business messaging
- Business Verification: Process to validate legitimate business messaging
- Carrier Registration: Required registration with major carriers like AT&T, Verizon, and T-Mobile
Why This Matters
The implementation of 10DLC brings significant changes to business text messaging:
Benefits
- ✓ Improved message deliverability
- ✓ Higher throughput rates
- ✓ Enhanced security and trust
- ✓ Protection against spam
- ✓ Better customer experience
Requirements
- Business registration
- Campaign registration
- Compliance with carrier guidelines
- Regular updates and maintenance
- Message content compliance
Registration Process
Text Number is actively working on implementing a streamlined registration process. Here's what you'll need:
Required Information:
- Business Details: Legal business name, physical address, and contact information
- Tax ID/EIN: Your business tax identification number
- Messaging Details: Types of messages you send, estimated volume, and use cases
Timeline and Process:
- Complete business verification form
- Submit required documentation
- Await carrier approval (typically 1-3 business days)
- Receive confirmation and begin sending messages
Message Guidelines
To maintain high deliverability rates, follow these messaging best practices:
Do's
- ✓ Clearly identify your business
- ✓ Include opt-out instructions
- ✓ Maintain consistent sending patterns
- ✓ Send during appropriate hours
- ✓ Keep message content professional
Don'ts
- ✗ Send spam or unwanted messages
- ✗ Use aggressive marketing tactics
- ✗ Send to non-opted-in users
- ✗ Include prohibited content
- ✗ Exceed daily message limits
Frequently Asked Questions
What happens if I don’t register?
Without registration, your messages to US and Canadian numbers may be blocked or filtered by carriers after December 1, 2024.
How long does registration take?
Once our registration system is live, the process typically takes 1-3 business days for carrier approval.
Will this affect my existing numbers?
You can keep your existing numbers, but they need to be registered under the new 10DLC system.
Are there any additional costs?
Carrier registration fees may apply. We’ll provide detailed pricing information when registration becomes available.
Stay Updated
We’re committed to making this transition as smooth as possible. We’ll keep you informed about:
- Registration system launch date
- Step-by-step registration instructions
- Important deadlines and requirements
- Any changes to messaging capabilities