We value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how Second Texting Number and its subsidiaries and affiliated companies ("Second Texting Number", "we", or "us") collect, use, and share your personal information when you access or use the Second Texting Number mobile application (“STN”) or any associated features, content, or pages owned or operated by Second Texting Number (collectively, “Services”). This Policy does not cover the privacy practices of any third parties not owned or controlled by Second Texting Number.
Please read this Policy and the Terms of Use carefully. By choosing to use the app or the Services, you acknowledge and agree that your personal information may be used as described in this Policy. If you do not agree with any part of this Privacy Policy, please refrain from using or accessing our Services.
We reserve the right to update this Privacy Policy periodically. If we make any material changes to this Policy, we will endeavor to notify you by displaying a notice on our Services. By continuing to use the Services after such changes become effective, you are agreeing to be bound by the revised Policy.
Personal Information We Collect
Personal information refers to data that, either alone or when combined with other information, can be used to identify you. This may include but is not limited to, your name, username, email address, mailing address, and phone number. When you use our Services, we may collect the following information about you:
Account Information
When using our Services, you may create an account to track your activity and sync your progress across devices. To register an account, you may be required to provide certain personal information, such as your name, email address, and password. You are responsible for ensuring the accuracy and currency of your account information.
Information from Social Media Platforms
You have the option to create an account with us using your Apple or Google credentials. When you choose this option, you authorize Apple or Google to provide us with your personal information, including but not limited to your name, profile picture, email address, and language preference.
Information You Provide To Us
We collect any personal information you voluntarily provide to us while using our Services. For instance, you may provide additional account details or participate in surveys, contests, or events, in which case you may provide contact information. You are responsible for ensuring the accuracy of the information you provide.
App Data
When utilizing the app’s features, we may collect data such as your preferences within the app, server connection logs, payment references, user metadata, and purchase history.
Activity and Usage Data
While accessing or using the Services, we may automatically gather information about how you interact with them. This may include your IP address, device identifier, browser type, language preferences, referring and exiting pages, crash data, location data, and purchasing activity.
Customer Service
We collect personal information you provide when contacting us for customer service, feedback, or information requests.
How We Use Your Personal Information
We use your personal information for the following purposes:
To Provide Our Services:
Your personal information is used to deliver the mobile application and any requested features or services, including processing transactions, providing customer support, and syncing data across devices.
To Personalize Your Experience:
We may process your information to tailor the Services to your preferences, such as displaying content in your preferred language and time zone.
To Send You Service-Related Communications:
We use your information to communicate with you about your account, transactions, and important updates regarding our Services. Please note that you cannot opt out of these communications.
To Conduct Analytics and Internal Operations:
We may analyze your personal information for quality control, internal auditing, and to assess the performance of our Services and advertising campaigns.
To Ensure Security:
Your information may be used for identity verification, fraud monitoring, security protection, and other measures to safeguard our Services.
To Conduct Research and Development: We may process your personal information to improve existing Services and develop new ones, implementing appropriate security measures to protect your privacy.
To Promote Our Services: We use your personal information for marketing activities, such as targeted advertising and informing you about products, events, and studies that may interest you.
To Maintain Legal Compliance:
We process your personal information to fulfill legal obligations, such as tax payments and regulatory requirements.
How We Share Your Personal Information
We may share your personal information in the following circumstances:
Affiliates:
Your personal information may be shared within our corporate organization to facilitate the Services, subject to the terms of this Policy.
Third-Party Service Providers:
We may engage third parties to perform functions on our behalf, such as processing payments, storing data, providing security, and conducting market research. We ensure these providers use adequate safeguards when handling your information.
Merger, Acquisition, or Business Transaction:
Your personal information may be disclosed and transferred to a successor entity in the event of a merger, acquisition, or other business transaction involving a Second Texting Number.
Legal Obligations and Safety:
We may disclose your personal information when required by law, to comply with legal processes, protect our rights, or ensure the safety and security of our Services and users.
With Your Consent:
We may share your personal information for other purposes with your consent.
Cookies and Similar Technologies
What are Cookies and Tracking Technologies?
Cookies are small data files placed by a web server on your device. We and our partners may use cookies and similar technologies to collect information for various purposes, such as authentication, preferences, analytics, and security.
How to Manage Tracking Technologies?
You can manage cookies and tracking technologies through your browser or mobile device settings. However, disabling these technologies may affect your ability to access certain features of the Services.
Marketing
We may use your personal information to send you marketing messages about our products, services, events, or other relevant information. You can opt out of receiving such communications by adjusting your account settings or unsubscribing from email communications.
Security
We take the security of your personal information seriously and employ industry-standard practices to protect it from unauthorized access, disclosure, alteration, or loss. However, please be aware that no system is entirely secure, and we cannot guarantee absolute protection against all threats.
Transfers of Your Personal Information
Second Texting Number operates internationally, with servers and services located in various countries, including India, Singapore, and the US. By using our Services, you consent to the transfer, processing, and storage of your personal information in these jurisdictions, which may have different data protection laws than your own.
Access, Modification, and Deletion
You can access, update, or delete the personal information associated with your account by logging in and making the necessary changes. If you encounter difficulties or wish to terminate your account, please contact us, and we will assist you in accordance with applicable law.
Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. We may retain certain information indefinitely for legal compliance, dispute resolution, or fraud prevention purposes.
Children
Our Services are not intended for individuals under the age of sixteen (16), and we do not knowingly collect personal information from minors without parental consent. If you believe a child has provided us with personal information, please contact us.
Do Not Track
Our Services do not currently respond to “Do Not Track” signals from internet browsers.